Getting Connected

Archive for the ‘Perspective’ Category

What’s distracting you?

- July 30th, 2012

Today’s column tackles the challenge of work day interruptions. As with most of my content, I learned it the hard way. Since 2003 I’ve had some, or all, of my work from home and like most things in business, find that my ability to focus on priority tasks ebbs and flows. Some days are better than others.

A friend shared a story with me. Her boss used his “door” as his gatekeeper. If it was open he was available, if it was closed, he was not. A simple, yet very effective approach.

How about you? What distracts you from getting the work done? How do you overcome it?

 

Know, Like & Trust are not Enough – What do you think?

- February 28th, 2012

Check out my latest column about the above topic here. It sparked some interesting conversation at an event I was at after it appeared in last week’s Biz Monday.

What are your thoughts? Have you heard the phrase people need to know you, like you and trust you? Do you agree it’s over used and/or that it’s not enough in today’s marketplace?

 

Leadership with (Ret) General Rick Hillier

- October 17th, 2011

There is so much talk of leadership. Companies talk about leadership as if it’s the holy grail of corporate success. It’s such a hot topic that there are many speakers who share insights on leadership and get paid thousands of dollars to do so. In reviewing the speaking industry I’ve found that many of those speakers have never actually led an organization and speak based on theory, not experience. It can work, otherwise those speakers wouldn’t be in business, but it couldn’t have the same impact as hearing someone who has stories from the trenches – literally.

Retired General Rick Hillier blew me away when I heard him speak at the Wolseley Barracks last week. It was arguably the best speech I’ve heard on leadership and really all he did was tell stories and pepper it with some content (the structure of a good keynote).

Last spring 150 people gathered at Wolseley Barracks to hear General Rick Hillier speak. Unfortunately, due to travel complications Hillier wasn’t able to make it that day so attendees left with a full belly, but no speech. Last Wednesday, TD Bank invited the same group to the Barracks for a do-over. It was certainly worth the wait.

Apparently when he left the Canadian Forces, Frank McKenna, Deputy Chair of TD Bank Group advised Hillier not to make any quick decisions about his future and in the same call asked him to work with TD Bank. So from what I gather the general does a lot of speaking as an Ambassador for TD – or as he calls it Toronto Dominion/Canada Trust.

I will save the stories for you to hear directly from Hillier if you ever hear him speak, but below are a few nuggets on leadership he shared.

  • Leaders need to be physically, spiritually, emotionally and mentally robust. Without that toughness about themselves, they can’t lead others.
  • Leaders need to be optimistic because it’s contagious and manifests itself as passion. People gravitate to passion.
  • Leaders need to recognize there is a constant loop of inspiration. It starts with them inspiring others and circles around to them drawing inspiration from the people who they inspire. This allows a leader to more powerfully inspire them in return and so the loop is created.
  • Leaders need a strong, clear vision. Without it there is nothing to measure short-term decisions against and that will lead to screw ups.
  • Leaders need to be visible among the people who follow them. Two of the most inspirational stories Hillier shared were about how being visible and taking action inspired the troops. One story was how he led the charge to get a Tim Horton’s in Afghanistan. The other was when Prime Minister Stephen Harper surprised the troops with a visit. No longer was Canada’s support of our troops just lip service, it was real and it meant a lot to the soldiers on the ground.
  • Leaders need a sense of a humour. Especially in difficult situations laughter can set a positive tone and create a team environment.
  • And most importantly, leaders need to be authentic or you’ll be seen as false and people won’t follow false. Probably one of the hardest elements of leadership is to Be Yourself when people are looking over your shoulder.

So there you have it: leadership 101 from a man who served Canada as a soldier for three decades, General Rick Hillier.

Actually, let’s not waste our time.

- July 1st, 2011

Where do you draw the line on in-person networking meetings? There comes a point when enough is enough. A professional has to respect his/her time and set some boundaries.

If you’re in business development mode, my recommendation is that you need 3 one-on-ones per week and one public event per week. In the beginning when you’re getting your feet wet and developing a network you may need to do more one-on-ones to create some momentum.  

While my business is in growth mode, my network is quite substantial. My blackberry has 5780 contacts as of this morning and my Linked In, Facebook and Twitter accounts are well over a thousand connections each. (Apparently my company’s Faceboook Fan Page could use some work. :) )

Of course some are duplicates, but even so, that’s a lot of people to manage in my mind and build relationships with. Can you imagine if I had in-person coffee with every person in my network? There would be no time left to run a company.

I don’t write this to say, “woowho, look at me”, but to give some context as to the conundrum I’m running into a lot lately and for a situation that has really annoyed me. Keep reading.

Like anyone, there are varying degrees of relationships within my network.Setting Boundaries

My business coach from the US is a multi-millionaire and she doesn’t even accept incoming phone calls because it interrupts her flow let alone schedule “get-to-know-you”-“no-agenda”in-person-meetings. She reserves all of her working time for paying clients.

While Sandi and I have different target markets and approaches to building our business, I’ve learned from her the value of protecting my time and that out of respect for my clients & my company I can’t continue to meet-up for no reason to play nicey-nicey. My compromise is that I will gladly have a virtual coffee with someone who I know or meet (an old-fashioned phone call) in an effort to see if there is enough of a connection to want to connect again and if there is a reason for an in-person meeting.  

That doesn’t mean I don’t have in-person meet ups but I’ve set some guidelines and priorities.

1)      Family & Close Friends.

2)      Potential and/or current corporate clients.

3)      Fellow volunteers with the same organizations.  

4)      Specific agenda items.  

5)      Because I committed to the meeting.

Oh and there is one more option – hot, single men between 35 and 43ish – always would make time for a potential suitor. :)

Anything less than that and I’m sorry, but why would we waste our time? So you can share with me your new venture? Well, if it’s not on a website where I can see it for myself or you can’t explain it on email/in a phone call, then you’re in the very early phases of business development and I guarantee you, you need advice. Knowing me, I’ll end up giving it during our coffee meeting – for free. That’s not fair to my clients.

Anytime I divert from growing the corporate arm of my business or enjoying my personal life, is time disinvested in my future.

So why then, do I get slack from people when I say no? Who are they to tell me – sometimes quite forcefully – how I should spend my time?

Recently, I was particularly annoyed by a situation…it’s one of many, but it’s a great example of why I set these rules.

A contact, whom I know through being out and about, have had lunch with years ago (and have barely heard from since) has started a new venture and has reached out for a catch up, self-admittedly with no agenda other than to bring each other up to speed.

Great, I thought, I would love to hear what’s going on in his world. Not because of any particular reason, just out of curiosity.  So when I got the request for a coffee, I went through the mental checklist.

Family? Nope. Close Friend? Nope. Corporate Client? Nope. Potential corporate client? Not likely. (sure everyone knows someone but I have laser like focus on my target market) Fellow volunteer? Nope. Specific agenda? Nope. Already committed. Nope. Young single man looking for a date? Nope.

OK, easy answer. No to in person, but a virtual coffee would work.

So I respond. The dialogue goes something like this.

Abbreviated response:

Great to hear from you; would love to catch up, my schedule is jammed, can we plan a virtual coffee instead?

His response: Abbreviated:

all things considered…prefer in person…no agenda, but working on a new project think you’d be interested in…I’m fine with mid-July. What works for you?

My response: Abbreviated:

Actually, I really have to be careful about protecting my time and have so much on my plate…(guilt inspired explanation that I don’t need to give but gave anyhow)…but would love to have a phone call to get caught up.

His response abbreviated:

That doesn’t work for me, in person or nothing.

My choice: Nothing!!

If you can’t respect that I don’t just have random hours to meet someone who I have no current relevant connection with other than wondering what he’s up to, then quite frankly, I don’t even have the phone call available. Why not say great, let’s start with a call and then we can find a time from there?

What are your thoughts? Was I wrong? Obviously I’m summarizing here – but would you have given in and gone to an in-person meeting anyhow? Is my decision off base? Would you expect someone you randomly connect with to drop everything and find an hour for you when there is no particular reason to connect except some ambiguous “am excited about my new business project and think you’ll be interested?” How do you handle this? Other than just ignoring because that’s just rude.

What are your embarrassing moments in business?

- May 2nd, 2011

We’ve all had them – and in today’s column I come clean about so many of the embarrassing moments that have been splattered throughout my networking experiences. So enjoying hearing stories from others - through email, linked in and facebook – about what has happened to them. Feel free to share stories on any of the forums - or ideally, right here on the lfpress.com blogs page. :)