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Erik Karlsson, who makes $6.5 million a year, complains about Internet bill

- October 1st, 2013

Athletes have bills to pay like the rest of us, and just because Erik Karlsson earns an average of $6.5 million a year doesn’t mean he enjoys getting ripped off on his Internet bill.

Let’s not forget the customer service …

Well, Erik, maybe it’s because Bell owns the Toronto Maple Leafs. Why don’t you try Rogers?

Oh, wait. Nevermind.

Sounds reasonable.

@AVPreports

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18 comments

  1. Rick Dooher | October 1, 2013 at 6:48 pm

    Atta Boy Erik , dump Bell and go to a fast wireless connection from another provider.

  2. Taebok | October 1, 2013 at 8:06 pm

    Welcome to Canada Erik, where we are made to pay outrageously high prices for substandard service due to a virtual monopoly by the Big Three … and the government thinks it’s just fine and dandy.

    Canada’s internet service is the laughing stock of the world.

  3. WestDale Rocks | October 1, 2013 at 8:29 pm

    Neither the headline, nor the byline have anything to do with the story! Karlsson wasn’t complaining about his bill, which is what is suggested in the headline. Nor is he complaining about getting ripped off, as suggested by the byline. He was complaining about something far too many of us have had experience about: getting stuck on hold with Bell and not making headway on technical issues!

  4. Anthony Vasquez-Peddie | October 1, 2013 at 8:57 pm

    He was complaining about buying a product that wasn’t working and a customer service agent who refused to help him. He wasn’t getting what he paid for.

  5. Mike Taylor | October 1, 2013 at 9:00 pm

    I just got my Bell bill, and I agree, way to high, and with a notice that the monthly rate is going up. We do get ripped off. I support Karlsson on this one. Atta Boy, has my vote for Norris Trophy Winner.

  6. Rick McCallion | October 1, 2013 at 9:15 pm

    What exactly is the point to this article? Is someone who makes a lot of money not allowed to complain about price or customer service? This is really scraping the bottom of the journalistic barrel.

  7. WestDale Rocks | October 1, 2013 at 9:17 pm

    Well, Anthony, if his internet isn’t working, then yes–he’s not getting what he paid for. The way the headline is written, it’s implied that Karlsson is wrong for complaining about his internet because he makes 6.5 mil a year.

  8. Anthony Vasquez-Peddie | October 1, 2013 at 9:24 pm

    It was meant to be a bit tongue-in-cheek. A rich hockey player throwing a fit about something he paid for. An ‘athletes are just like the rest of us’ kind of moment.

  9. wdm | October 1, 2013 at 10:35 pm

    Saw the comment and have to agree with Erik. If you pay for service then it should be provided. Its more about the principal than the amount owing.

    Customer service in general has gone to the dumps and irrelevant what position a person holds in a customer service environment, most of them don’t care about their customers.

    Had a similar situation with Bell when they first brought satellite into their company and with the service I received, I quickly dropped them and moved on to a better company – Telus.

    Make a call to their head corporation and see what they say when you tell them of how you’ve been treated and then add your name into the conversation. See how fast they will react in crediting your account for non receipt of service and to try to keep you as a customer.

    Good luck

  10. Philo Beddoe | October 1, 2013 at 10:44 pm

    Don’t blame him.
    6.5 makes no difference.
    I had the same bad experience but with Rogers. Bell’s been just ok but not cheap.
    The best service I had was form Primus

  11. Mark | October 1, 2013 at 11:11 pm

    Bell is THE WORST! Newest money grab – automatically renewing 3 years contracts and notifying you on page 2 of a bill when you prepay with credit card – shame on you Bell – I hope Verizon comes in and bankruptes your pathetic business. $500 cancellation fee for a fax machine that hasn’t been used in a year.

  12. Brian | October 2, 2013 at 12:24 am

    WOW What an advertising marketing opportunity for a local internet provider.

  13. Chuck | October 2, 2013 at 9:26 am

    The fault here lies only partially w Bell Canada. Much or maybe even most of the fault lies w the CRTC which does NOT foster competition and thereby allows guys like Bell to do and behave as they please. The CRTC does Canadian telecommunications a great disservice in internet connectivity, wireless, and wireline. Bell sucks because they are allowed to suck, because they are encouraged to suck by the CRTC. Complain about Bell for sure but also complain about the CRTC and lets get rid of them !!!!!

  14. Bradly Pitts | October 2, 2013 at 9:37 am

    Bell is headquartered in Montreal. Their call center is located in Montreal. Blame the Habs.

  15. Rod Williamson | October 2, 2013 at 10:26 am

    I got out from under Bell a long time ago. Used to all my services with them, but poor service forced me to go to cable. Now I get those “Please come back to us” letters.

  16. ken | October 2, 2013 at 11:24 am

    I personally like the HD and ability of PVR to record. However forced to accept bundles which include programs one never watch`s is a public travesty and costly one. We should be able to chose, so much for the CRTC to control greed of the big three, one pissed off pensioner.

  17. I moved from Ottawa to a rural town 40 mins out. | October 2, 2013 at 12:57 pm

    I moved from Bell to Rogers a decade ago and concluded that the best of Bell was about equivalent to the worst of Rogers. In Kemptville, ON I cannot have Rogers, Bell is like a pack wolf at my door. I went Cogeco and cannot believe that they have true customer service. The reliability and speed of the internet is great and their t.v. offerings is superb. Either they don’t like county thunder and lightning or vice-versa; but that is the ONLY time I have issues with Cogeco. OTOH, I wonder if any other provider could do any better with some of the storms out here from time to time… I have yet to have a successful relationship with Bell and I have yet to hear of anyone I know who has had a good relationship with them.

  18. Ben | October 2, 2013 at 1:11 pm

    He’s actually complaining about his service not working. Bell is definitely garbage. If I was Karlsson though I would hire someone to call for me, LOL. OR get 3-4 different internet providers all at once, if it’s that important. BELL does suck though, and so does their monopoly that the government is perfectly fine with apparently.

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