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Airline passenger gets GONER confirmation code after booking flight

- August 13th, 2013
Twitter.com/KathrynStockett

Twitter.com/KathrynStockett

When booking a hotel or a flight, you’re provided with a confirmation code for your reservation — usually just a random string of numbers and letters. One traveller who booked a flight with Delta Airlines last week got something a little more ominous.

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When Kathryn Stockett, who authored the best selling book-turned-movie The Help, reached her confirmation page after booking a flight online with Delta, she was surprised to see that her confirmation code was GONER5. Not really what you want to see before soaring 33,000 feet or more above solid ground.

Twitter.com/KathrynStockett

Twitter.com/KathrynStockett

“Dear Delta Airlines, I know we’ve been through some hard times together but is this really my conf number?” she posted on Twitter, along with a screenshot of the confirmation code.

Delta quickly replied, tweeting “The confirmation numbers are randomly generated. We will add this to a list of banned alpha-numeric combinations. We are terribly sorry for the combination of letters used for your itinerary.”

Twitter.com/DeltaAssist

Twitter.com/DeltaAssist

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1 comment

  1. Scott | August 14, 2013 at 3:40 pm

    Now that’s funny!

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